Our range of services are offered to ensure you have a pleasurable and convenient visit, every time!

Customer Care

We place our customers at the heart of everything we do. Your voices matter. If you have any questions or concerns, please contact us on +974 4034-6000. We are ready to help you.

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Lost & Found

If you find that you have mislaid personal belongings, please feel free to approach our courteous staff, who will endeavour to locate any missing items and do their best to help safely return your belongings to you.

The Lost and Found is located at our information desks at ground floor near the main entrance, west gate 2 and east gate 2 and is operational during Mall hours.

Concierge & Concierge Porter Service

Want to order a taxi? Need directions to your next destination? Our concierges are available to assist you with anything you need. Call us on +974 4034-6000

MOQ’s Concierge Porter Service is available to take the strain away while shopping and is dedicated to ensure you have a pleasant and relaxed shopping experience.
Book the service for just 150QAR per hour and have your personal concierge drive you anywhere you want at MOQ, collect all your purchases and deliver them to your car, it’s that easy!
Call +974 4034 6000 or visit our customer service desks to make your booking.  

Free Wifi

Share your MOQ experience with family and friends on social media, send business emails, and use our App to find your favorite stores & locate your car for free wherever you are in Mall of Qatar.