In the role of Events Production & Technical Unit Head working in MOQ you will be part of the Marketing Department team. The Person will be part of a small in-house technical team, dealing with day to day delivery of events, management of assets and liaison with clients will be required to bring full cross discipline technical skill in the areas of AV, lighting, sound, staging and rigging various events and/or activities led by the Events division. Written and verbal communication skills are essential as there will be interaction with a variety of people ranging from customers, consumers, internal and external stakeholders, agency representatives to company management. This role will involve a ‘can-do’ attitude, creative thinking, ability to work independently and the absolute delivery of results.
    This position reports to the Senior Events Manager and works closely with the Marketing team.


    • To provide technical facilities/support for events throughout the Tron i.e. Theatre, Changing-House, foyer area, and clubs etc and for outside events and touring.
    • To assist in contacting visiting companies, ensuring their technical, stage and staffing requirements are met on as high a professional standard as possible.
    • To welcome visiting companies, assisting with all Get-ins, technical duties - (rigging, focusing, plotting etc), operating flying systems, basic stage work, operating lighting, sound or AV when required and assisting with Get-outs.
    • To ensure visiting companies are aware of: o Fire-exits and fire procedures o Security – access, locking of dressing-rooms etc o Health & Safety – first-aid facilities, safe working practices etc
    • To be responsible with the Technical Manager in evaluating the competency of visiting company staff in their use of rigging, electrical equipment etc. Risk assessing their methods of erecting set items and fixing to bars and ensuring that the equipment used is within the Health and Safety and LOLER regulations.
    • To attend meetings with the Technical Manager to: o organize schedules to work around normal working hours wherever possible
      • provide reasonable warning of potential overtime costs which must be approved by the Production Manager
      • discuss forthcoming events and evaluate past events
      • discuss ideas to improve the efficiency and working environment of the building
      • organize and operate a schedule of regular maintenance and record keeping for all equipment both Technical and Stage
    • To liaise with the Technical Manager on the technical and the stage requirements of in-house productions, working within the given budgets and assist in scheduling of fit-up and production weeks.
      • To attend production and lighting and sound meetings with the Director and Designers for in-house productions when required.
      • To record sound or AV material for shows.
      • To be responsible for assisting in the hiring and /or borrowing of necessary technical equipment for both visiting and in-house productions and for its safe and prompt return.
    • To assist in organizing proper storage and maintaining the stage and technical equipment in safe working condition in accordance with the current Health and Safety regulations - notifying the Technical Manager and Production Manager of faulty or damaged equipment.
    • To assist in organizing props, wardrobe and scenery stores and in the lending out and receipt of borrowed items from Tron stock.
    • To ensure all fire-exits are unlocked and fire escapes are clear at all times. Also that the fire alarms within the theatre are isolated when necessary.
    • To be responsible for checking and locking up the theatre and backstage areas at the end of the working day.
    • To assist in the annual portable appliance testing for all theatre equipment.

    Day to day duties will include but not limited to:

    • Installation and management of technical production equipment for events
    • Operation of AV, lighting and sound control equipment
    • Client facing responsibilities
    • Preparation of quotations and upselling wherever possible/relevant Liaison with suppliers and subcontractors
    • Liaison with project managers, hire, sales and technical departments
    • Use of asset management software, and organization of on-site equipment the role will interface closely with the in-house venues sales teams. It is predominantly a client facing role, responding to briefs, managing assets and resources within potentially tight timeframes. You will also be required to offer technical support to clients as required in the delivery of their event. The successful candidate should have experience within a range of small to large-scale event formats, excellent people management skills, and a practical technical understanding of the latest production technologies and processes.

    Skills / Knowledge / Experience

    • Experience in a Live Music and/or Events Venue or experience in Touring Productions.
    • Experience of sound & lighting programing and operating.
    • Full knowledge on hi end equipment (Lighting consoles, Sound mixers and Screens operating systems)
    • Administration and familiar with Excel + Office
    • Expert understanding of the technical requirements of live and club events
    • Understanding of Health & Safety, risk assessment issues for event staff
    • High level of competence with sound, lighting and AV equipment
    • Good communicator
    • Ability to work to deadlines
    • Attention to detail
    • Ability to manage situations with tact and diplomacy
    • Ability to identify problems and develop solutions
    • Problem solving abilities pertaining to technical issues
    • Ability to work flexibly, on own initiative, as a team leader and as part of a team
    • Ability to manage part time crew
    • Ability to take and carry out instruction when required
    • Capable of demonstrating a high level of customer and client service skills
    • Enthusiastic about live music and clubs
    • Shows confidence in dealing with wide ranging types of situations
    • Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays and New Year’s Eve
    • Experience of physical demands of stage management
    • Interest in developing skills and abilities
    • Confident in manual-handling/heavy lifting and working at height and able to do so safely