Services
Porter Service
Mall of Qatar's Concierge Porter Service is here to help make your shopping experience more pleasurable.
Book the service, and your concierge (provided by HAMMALY) will assist you across the Mall, collect all of your purchases, and deliver them to your car.
It's that simple!
EV charging station
Power up your car at Mall of Qatar's EV charging station while you enjoy all the shopping, dining, and entertainment options our world-class mall has to offer!
This initiative, in partnership with Qatar General Electricity & Water Corporation "KAHRAMAA," is dedicated to enhancing environmental sustainability and reducing harmful carbon emissions.
For easy access to Kahramaa EV charging station, download the Kahramaa app on your phone.
Location: B1 parking, Red Zone
Free Wi Fi
Stay connected with complimentary high-speed Wi-Fi throughout Mall of Qatar.
Concierge
Get assistance, information and support throughout your visit.
Disability Service
Mall of Qatar is committed to providing its visitors with pleasurable and memorable experiences. We recognize that wheelchair users and people with disabilities require additional information and care while shifting in the mall.
Mother & Infant room
Enjoy the new relaxing Mother & Infant room at Mall of Qatar, where you can provide your little ones all the care they need in an aesthetically designed private space.
Located on the first floor, between Homebox and Brums.
Valet Parking
Enjoy convenient valet parking at Mall of Qatar's dedicated entrances.
Valet service locations:
- The main gate is the main entrance (luxury).
- East Gate No. 2
- West Gate No. 2
- Signature Restaurants ( Sazeli)
Lost and Found
Lost something? Report it online or at any Guest Services desk.
During mall hours, the Lost and Found area is located at our information desks on the ground floor near the main entrance, west gate 2, and east gate 2.
Prayer Rooms
Conveniently located prayer facilities for men and women across the mall
Gift Card
Give the freedom to shop, dine & enjoy - the perfect gift, every time
Accessebility
Accessibility services and facilities designed to make every visit comfortable.